Shipping policy
- Most orders of $124.99 or more ship to the contiguous United States for free.
- Your exact shipping cost will be displayed at checkout based on total order weight.
- We primarily use UPS Ground or USPS First Class/Priority for our free premium shipping. The exact shipping method will be determined as the order ships as it varies depending on weight, location, etc.
- Average processing times may vary based on seasonal volume. Processing typically ranges from 1-3 business days and transit times typically range 2-5 business days depending on the destination location (and barring any unforeseen delays due to weather, etc.).
Important note regarding Pre-Orders:
- As a default, orders will not ship until all items on that order are available. We suggest putting pre-orders on separate orders from currently available items so that they can ship as soon as they are available.
- All order change requests should be sent to info@Mythicosstudios.com
Cancellations for pre-orders will be honored for 24 hours after placing the order. Requests made past that window will be fulfilled, but will incur a 15% fee. This means an 85% refund will be issued. Pre-order product quantities are not guaranteed. By checking out, I agree to these terms and conditions.
Returns
- You may return most new, unopened items within 30 days for a refund*.
- In order to maintain the integrity of our inventory, we do not accept returns of any trading card games (i.e. Pokemon, Digmon, Final Fantasy, Flesh and Blood, Magic, Yugioh, Dragon Ball Super, etc.).
- We will provide a shipping label if the return is a result of our error (you received an incorrect or defective item, etc.).
- Most board games, card games & miniatures with missing components must have their parts replaced via the manufacturer. Please contact info@mythicosstudios.com with the specifics and we will let you know how to proceed.
*A restocking fee (15%) may be applied on a case-by-case basis.
Cancellation Policy
- Email info@mythicosstudios.com with the order number that you would like to cancel.
- Please note that due to processing times, we can not guarantee cancellation of an order as it may already be processed and shipping.